FAQ

E-hulu can archive mails from different mail servers in most popular type. It can integrate different email boxes to be shared with different users. It is good for personal or company use as long as they need to keep old mails. It can also work as a remote backup for popular Cloud Services.

In the launching stage of E-hulu, it would be pre-installed to NAS hardware. It only needs a simple setup of inputting server name, email address & password, just like setting up a new mobile device. User authorization may also need if the mail archive is going to share among different users.

Yes, you can get back your outgoing mails no matter you sent it through which device in anywhere. Outgoing mail archive makes E-hulu more perfect like a black-box of a plane.

It was designed to run for at least 10 years for personal user or small company. But it depends on number of email box and email volume. For bigger size company, we would recommend a higher level product which can have more storage space and hardware resources to work with.

E-hulu has several different product versions for email accounts from 5 to 100. It works with different models of NAS in different hardware specification respectively. Please refer to our product table for details.

Yes, E-hulu supports multi-users access.

Yes, you can setup different user accounts and authorize them to access specified email boxes.

Yes, E-hulu support most common type of mail server in the market, like POP, IMAP. It also supports enterprise level server like Lotus Domino and Ms Exchange.

Basically, E-hulu can work only when it receive new emails from Server. For old email data import, we recommend you to select some of the important emails to resend to your own email box. For batch import, we provide a simple mail import tool for PST outlook file or Dbx Outlook Express file. You can download the tool from our Support Page.

As mentioned before, the original function of NAS still would work well. The hardware device can serve as a ftp server, file sharing server, etc. And E-hulu also can serve as a simple document management server where you can save your document with one-step indexing.

Yes, you can use convert your daily fax document to email by using Fax Server or fax machine with fax-to-email function. If you don't have such hardware, you can also rent similar service from your telecom vendor.

You can use any mobile device or PC to login the E-hulu system just like browsing any secured web site. All your old emails would be listed in your inbox or outbox, you can search by keywords, subject, senders in any date range.

E-hulu is a parallel archive device target to save emails permanently. It is not necessary to archive email in real time. Instead, we have set a refresh schedule for 5 minutes as default setting. You can set your own timing under the setup menu.

For PC mail client software, such as Outlook, emails are stored in a combined data file which runs slowly as the storage grows towards its physical limit. E-hulu saves emails one by one under individual folder without changing its MIME properties or detaching its attachment file. Even if it runs for years, it only increases its database records a little bit. You still can retrieve your old mails within a few seconds. That is totally different from using any email client software.

E-hulu is client-type software which runs parallel to any mail server. For every single email it downloaded would be saved in an individual folder where the mail gets its individual ID. It further links to a database server where the email has been transformed to a searchable meta-data. By means of SQL searching, you can locate your mail within seconds.

Generic backup software can only save old data in specify time interval and requires a restore procedure which may affect the current service. But E-hulu runs parallel to your mail server. Data Storage performs close to real time. Just make a simple website login, you can search and browse old data from time to time.

Once you found your old mail data. You can export the whole mail in eml format back to your Outlook.

Exchange Server is administered by your company IT man. You also have a storage quota. Moreover, E-hulu can integrate your personal email accounts like Yahoo or Gmail. You can browse your old mails without any VPN access or any assistance from your company IT man. In case you leave your company, you still can have your own copy.

In fact, there is only a few Mail Archive solutions available. Most of them can only support one specific type of mail server and pretty expensive. Some of them also require "Restore" procedure performed by IT man before getting back an old mail. E-hulu mail archive solution can be easily deployed in NAS thin hardware. With its distinct SQL database properties, emails or attached document can easily be integrated to any web application.

E-hulu support UTF-8 email coding. It supports multi-language email.

E-hulu archive mails in individual eml format file under individual folder. The file already includes its attachment file and mail content in MIME format.

For personal user version, the browsing speed would always be faster than any webmail service. For company version, the speed would depends on no. of emails stored and NAS hardware be used. In E-hulu, mail browsing and searching work on SQL database records instead of integrated data files. As emails record is getting more, the database records would increase. But the difference of speed would be some seconds only.

Yes, it is not so complicated. Just simply setup Port-forwarding in your router or firewall.

E-hulu works as a black-box archive all your mails. We trust this system which works faithfully without any manipulation or interruption. You can filter out spam mails by using available mail server solution.

E-hulu does not work like PC. No software installation or harmful execution can be made, not to say any Trojan or network infection.

Most company assigns IT personnel to work among company emails and network data. The company needs to inform their staff about their monitoring setup. And company staff supposed to use corporate email accounts for business purpose, not for private.

Like home router, you need to make an initial setup. Make sure your NAS is always power on and be connected to your router. Then the black box would work for you quietly.

The old version of E-hulu is designed to work on enterprise server platform. It is effective Data Storage software and has been running maturely for years. Now, it has been simplified to work with NAS which is a thin device with good stability in an affordable budget. Moreover, you don't need any IT professional to monitor the system nor making any maintenance. E-hulu can provide enterprise level Mail Archive function. That is why it gets its name for great storage in a small device.

Basically, it can be installed in most of the current NAS model & brand. To ensure maximum stability, we recommend installing E-hulu into two most popular NAS brand and suggested models in this stage.

The reason we choose NAS, not only because of its low cost, but also its hardware stability. Moreover, the embedded Operating System needs no hardware management. Just turn it on, you are carefree now.

E-hulu is independent software built on specified NAS OS. It can co-exist with any build-in function of NAS. It only shares part of the hardware resources and storage capacity.

NAS hardware can be replaced easily. But email data was written into hard-disk. We may not recover those data in case it was damaged. For maximum protection of data, we recommend to use 1 pair of Hard-disk in Raid-1 NAS.

For company use, we recommend to buy 1 pair of Hard-disk running parallel to each other for data mirroring. This would provide far better reliability against hardware failure.

Yes, you can allocate different service to different Hard-disk if you only have limited budget.

Basically, E-hulu is for personal use or kept by company management. The hard-ware should not be exposed to unauthorized personnel. Data encryption has no significant advantage. Base on limited NAS hardware resources, data encryption is not practical to be deployed.

E-hulu is maintenance-free software running in think hardware like NAS. Raid 1 data mirroring may good enough for small company. You can also choose higher grade NAS hardware or Raid 5 running multiple Hard-disk, or even using more reliable server.

NAS is the most ideal hardware device to run E-hulu because of its high stability under simplified OS and in low energy consumption. Even the entrance level NAS, can work for years without interruption.

E-Hulu is expected to run under 24 x 7 and keep on receiving mails for you non-stop. The auto self-check system would alert you by emails in case system failure found.

E-hulu work on a pulling mode. Whenever you turn on the NAS again, it would resume downloading uncollected emails. For long business trip, please linger your mail retention period and storage quota for maximum protection.